Mumbai airport to consolidate operations at Terminal 2

The Chhatrapati Shivaji Maharaj International Airport (CSMIA) at Mumbai seems to be reverting back to single terminal operations. The airport had re-activated its Terminal 1 (T1) for flight operations effective March 10, 2021. T1 was closed for operations from March 25, 2020 when India went into a lockdown. While subsequently domestic air operations re-started on … Continue reading Mumbai airport to consolidate operations at Terminal 2

Mumbai airport to resume domestic operations from Terminal 1, IndiGo flights split between terminals

The Chhatrapati Shivaji Maharaj International AIrport (CSMIA) at Mumbai will re-open its Terminal 1 (T1) for flight operations starting tomorrow (March 10, 2021). India headed into a total lockdown last year with the last flights landing on March 24, 2020. While domestic aviation has restarted on May 25, 2020, it has been gradual with government … Continue reading Mumbai airport to resume domestic operations from Terminal 1, IndiGo flights split between terminals

Mumbai Airport needs a balancing act – for passengers benefit

The suspension of Jet Airways threw up some interesting challenges in Indian aviation. While the suspension led to capacity crisis, increasing fares and a lot more on the commercial side, over a period of time I was keenly observing how airports handle the capacity at Terminals. Even before I joined aviation, with my masters in … Continue reading Mumbai Airport needs a balancing act – for passengers benefit

Mumbai Airport introduces India’s first Self Bag-Drop

Indian airports are traditionally slower to embrace Information Technology led solutions and hence Hindustan Times report in April 2016 about Jet Airways & Air India planning to automate check-in at T2 at Mumbai Airport was a pleasant surprise.  (Link: No More queues: Jet Airways, AI to automate check-in process) Last week market leader SITA and … Continue reading Mumbai Airport introduces India’s first Self Bag-Drop

Delhi, Mumbai top ranked airports in the world in service quality

Airports Council International (ACI) – the trade association of the world’s airports, today announced the winners of 2017 Airport Service Quality (ASQ) awards. Eleven airports from India were recognised in different categories. Delhi & Mumbai were declared joint winners in the Over 40 million passenger’s category which saw a tie at second place between Beijing and … Continue reading Delhi, Mumbai top ranked airports in the world in service quality