Mumbai Airport needs a balancing act – for passengers benefit

The suspension of Jet Airways threw up some interesting challenges in Indian aviation. While the suspension led to capacity crisis, increasing fares and a lot more on the commercial side, over a period of time I was keenly observing how airports handle the capacity at Terminals. Even before I joined aviation, with my masters in … Continue reading Mumbai Airport needs a balancing act – for passengers benefit

Mumbai Airport introduces India’s first Self Bag-Drop

Indian airports are traditionally slower to embrace Information Technology led solutions and hence Hindustan Times report in April 2016 about Jet Airways & Air India planning to automate check-in at T2 at Mumbai Airport was a pleasant surprise.  (Link: No More queues: Jet Airways, AI to automate check-in process) Last week market leader SITA and … Continue reading Mumbai Airport introduces India’s first Self Bag-Drop

Delhi, Mumbai top ranked airports in the world in service quality

Airports Council International (ACI) – the trade association of the world’s airports, today announced the winners of 2017 Airport Service Quality (ASQ) awards. Eleven airports from India were recognised in different categories. Delhi & Mumbai were declared joint winners in the Over 40 million passenger’s category which saw a tie at second place between Beijing and … Continue reading Delhi, Mumbai top ranked airports in the world in service quality

Air India re-jigs Hong Kong slots, starts daily non-stop Mumbai – Hong Kong service

National carrier Air India has opened reservations for its flights to Hong Kong from Mumbai. The airline has been trying to add flights to Hong Kong for the last couple of years and has either found it difficult to fit in a spare rotation or slots at Hong Kong. The schedule change was reported by … Continue reading Air India re-jigs Hong Kong slots, starts daily non-stop Mumbai – Hong Kong service

New Delhi airport to commission 12 stands, open new General Aviation terminal on 15th August

New Delhi airport – India’s largest by size and traffic and one of the top airports in the world by service quality is undergoing upgrades since 2017, which will run until 2021-22. As part of the upgrades, the airport is commissioning 12 remote stands near Terminal 2. These will be compatible for CODE C aircraft. … Continue reading New Delhi airport to commission 12 stands, open new General Aviation terminal on 15th August